Here we'll cover the process of raising a query through query mode.
Users with appropriate permissions, such as CDMs and CRAs/Monitors may manually raise queries whilst browsing eCRF pages. If a user has permissions to raise manual queries, the Query button will be available. Clicking the Query button will put the page into query mode as seen in the screenshot below.
By clicking on the Add Query button, the user can raise a query against the associated data point. Alternatively, you can click on the Add Page Query button which would raise a query for the page allowing changes to be made across the entire page. Once clicked, a dialog box will be displayed which the user must enter the details for the query as seen in the below screenshot.
The dialog box above indicates on which data point the query will be raised (or whether it will be raised on the page as a whole). The user must choose the priority of the query, a sub type, description as well as the user group to which the query shall be allocated to.
Clicking the Cancel button will close the dialog. Clicking the Add button will save the query’s details as a pending query but it will not yet raise the query.
Once a query's details have been saved as a pending query the user can choose to add additional queries in the same way, edit the details of pending queries by clicking the icon next to the query. You can delete any pending queries by clicking the icon or by clicking the Raise Queries button.
When the user clicks the Raise Queries button any pending queries will be raised and the user will be returned to the Browse mode.
Note that if the page is empty, only the entire page can be queried, not individual data points.